7j78 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7j78 ("we", "us", "our") collects, uses, stores, and discloses personal data provided by or collected about users ("you", "Player") of the 7j78 platform accessible at 7j78.pro. This Policy applies to all services offered by 7j78, including online casino games, cricket betting, live casino, crash games, slots, and payment processing.

By registering an account on 7j78 or using any of our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 7j78 platform.

We may update this Policy from time to time. Material changes will be communicated to registered players by means of a platform notice or email. Continued use of the platform following a Policy update constitutes your acceptance of the revised terms.

2. Information We Collect

We collect personal data in the following categories. The table below summarises the type of data collected, the source from which it originates, and our purpose for processing it:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming assessments and only with your explicit consent.

3. How We Use Your Data

We process your personal data for the following purposes. In each case, a legitimate legal basis applies as outlined in Section 4:

• To create, verify, and manage your 7j78 player account, including identity and age verification as required for regulatory compliance.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records of all transactions.
• To provide customer support and respond to queries, complaints, or disputes raised through any support channel.
• To monitor gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling behaviour, and to apply self-exclusion or limit settings at a player's request.
• To detect, investigate, and prevent fraud, money laundering, account abuse, and any other prohibited activities on the 7j78 platform.
• To improve, optimise, and personalise the 7j78 platform by analysing aggregated usage data, player feedback, and performance metrics.

We do not use your personal data for automated decision-making or profiling that produces significant legal effects without human review.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract performance: Processing necessary to fulfil our contractual obligations to you, including operating your account, processing bets and payments, and providing customer support.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering obligations, KYC requirements, and cooperation with law enforcement authorities.
• Legitimate interests: Processing for our legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and analytics — provided those interests are not overridden by your rights.
• Consent: Where processing is based on your consent (for example, for certain marketing communications), you may withdraw that consent at any time by contacting support.

5. Sharing Your Personal Data

7j78 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where strictly necessary:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) for the sole purpose of processing your deposits and withdrawals. These providers are bound by their own data protection obligations.
• Game technology providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and Microgaming) for the purpose of providing game functionality and ensuring fair play certification. These providers operate their own certified systems and receive only the minimum data required.
• Law enforcement agencies, regulatory bodies, or financial intelligence authorities where 7j78 is legally required to disclose information, or where disclosure is necessary to prevent or detect criminal conduct.
• Technical service providers (hosting, analytics, security monitoring) engaged by 7j78 under strict data processing agreements that prohibit those providers from using your data for any purpose other than the contracted service.

6. Payment Data and Financial Information

When you make a deposit or request a withdrawal on 7j78, your financial transaction data is routed through the selected payment provider's secure infrastructure. 7j78 does not store full card numbers or mobile banking PINs. Transaction metadata (amount, date, reference number, payment method type) is retained in our systems for financial record-keeping, fraud monitoring, and dispute resolution purposes.

All financial data associated with your 7j78 account is treated as confidential and is subject to the same access controls and security measures as all other personal data held by 7j78.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five years following account closure, to satisfy financial record-keeping and anti-money laundering obligations.
• Transaction records: Retained for a minimum of six years from the date of each transaction, in accordance with standard financial compliance requirements.
• Support and communications data: Retained for three years from the date of the last interaction, to enable resolution of late-raised disputes or complaints.

When data is no longer required for any retained purpose, it is securely deleted or anonymised so that it can no longer be associated with any individual.

8. Security Measures

7j78 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure server infrastructure with monitoring for unusual activity.

While we take all reasonable steps to protect your data, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights, we will notify you promptly and take all necessary remediation steps.

9. Cookies and Tracking Technologies

7j78 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core site functionality.
• Functional cookies: Used to remember your preferences such as language settings and responsible gaming tools you have activated. These improve your experience but are not essential.
• Analytics cookies: Used to collect aggregated, anonymised data about how players use the platform, enabling us to identify areas for improvement. No individually identifiable data is processed through analytics cookies.
• Security cookies: Short-lived cookies used to detect and prevent fraudulent login attempts, session hijacking, and cross-site request forgery. These are essential and cannot be disabled.

You can manage or delete non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some features on 7j78. For detailed information about specific cookies in use, please contact our support team.

10. Your Rights Over Your Personal Data

You have the following rights in relation to the personal data that 7j78 holds about you. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: You may request a copy of the personal data we hold about you, together with information about how and why it is processed.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request its correction.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data. Note that we may be required to retain some data to comply with legal obligations even after account closure.
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances, for example while the accuracy of data is being contested.
• Right to data portability: Where processing is based on your consent or contract performance, you may request a machine-readable copy of the data you have provided to us.
• Right to object: You have the right to object to processing based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

We will respond to all valid rights requests within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

11. Children and Minors

7j78 is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that personal data has been provided by or collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has accessed 7j78 using false information, please notify us immediately at [email protected].

12. Third-Party Links and Services

The 7j78 platform may contain references to game providers and payment services operated by third parties. 7j78 is not responsible for the privacy practices of those third-party services. We encourage you to review the privacy policies of any third-party service you access through or in connection with 7j78. This Policy applies only to personal data processed by 7j78 directly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform functionality. When we make a material change to this Policy, we will update the effective date at the top of this page and, where appropriate, notify registered players via a platform notice or email.

The current version of this Policy is always accessible on the 7j78 website. Your continued use of the platform following any update to this Policy constitutes your acceptance of the revised terms. If you do not accept the updated Policy, you must cease using 7j78 and may request account closure.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7j78 handles your personal data, please contact our support team. All privacy-related requests will be acknowledged within one business day.

Email (plain text, not a link): [email protected]