7j78 Responsible Gaming

Our Approach to Responsible Gaming

At 7j78, we believe that online gaming and cricket betting should be an enjoyable, social experience — not a source of financial hardship or personal distress. We have built responsible gaming directly into the fabric of our platform, offering every registered player access to a full suite of player-protection tools.

Problem gambling can affect anyone regardless of income, background, or experience. In Bangladesh, the growth of mobile-based gaming has made it easier than ever to access platforms like 7j78 — which is exactly why we take our duty of care seriously. We actively monitor gaming patterns, apply responsible gaming prompts, and make it straightforward for any player to access help when needed.

This page outlines the tools available to you, warning signs to be aware of, and how to contact our support team if gambling is having a negative impact on your life or the life of someone you care about.

Recognising Problem Gambling

Problem gambling develops gradually and can be difficult to recognise in yourself. It is not about how much money you spend or how often you play — it is about the impact gambling is having on your daily life, relationships, finances, and mental wellbeing.

If you answered yes to two or more of these questions, we strongly encourage you to use the self-exclusion or deposit limit tools available on your 7j78 account, and to contact our support team.

How to Set Your Limits on 7j78

Setting deposit limits and session controls on 7j78 is straightforward. Follow the steps below to activate the controls that are right for you:

• Log in to your 7j78 account and navigate to the Account Settings section from your profile menu.
• Select the Responsible Gaming tab. You will see all available tools including deposit limits, session reminders, cool-off periods, and self-exclusion.
• Choose the tool you wish to activate, set your preferred values (for example a daily deposit limit of ৳1,000 or a 60-minute session reminder), and confirm your selection.
• If you cannot locate the Responsible Gaming settings, or if you wish to request self-exclusion immediately, contact our support team directly at [email protected]. All requests are processed within 24 hours.

Limits you set are applied instantly. Any request to increase a limit is subject to a mandatory 24-hour waiting period — this protects you from impulsive decisions made in the heat of the moment.

Self-Exclusion on 7j78

Self-exclusion is the strongest player-protection tool available. When you self-exclude, your 7j78 account is immediately locked, all active bonuses are cancelled, and you will not receive any promotional communications for the duration of the exclusion.

We offer the following self-exclusion options:

• Short-term exclusion: 24 hours to 7 days — suitable for players who need a brief pause to regain perspective.
• Medium-term exclusion: 1 month to 6 months — recommended for players who have identified a pattern of problem gambling and require structured time away from the platform.
• Permanent exclusion: An indefinite closure of your 7j78 account. Once permanent exclusion is applied, reopening the account requires a minimum 6-month period plus formal review by our team.

Any real-money balance in your account at the time of self-exclusion will be held securely. You may request its return after the exclusion period ends and your identity has been re-verified.

Responsible Gaming for Players in Bangladesh

Bangladesh has a growing community of online gaming enthusiasts — from cricket betting fans following the BPL and T20 World Cup to slots and live casino players in Dhaka, Chittagong, Sylhet, and beyond. 7j78 is proud to serve this community, and that responsibility includes being honest about the risks of gambling.

We recognise that in Bangladesh, as in many markets, gambling can sometimes be intertwined with financial pressure, family stress, or social expectations. We ask all players to gamble only with money they can comfortably afford to lose, and never to use bKash, Nagad, or Rocket transfers to fund gambling beyond a pre-agreed personal budget.

During Eid, Pohela Boishakh, and other festive seasons when spending tends to increase, we encourage all players to review their deposit limits and ensure their 7j78 gaming activity remains within a budget they are comfortable with. Celebrations should remain joyful — gambling should be part of the fun, not the source of regret.

Tips for Safer Play

• Set a fixed gambling budget before you start playing and stop when it is gone — never chase losses with further deposits.
• Treat every bet as entertainment spending — similar to a cinema ticket or a meal out — and not as an investment or income strategy.
• Take regular breaks. Step away from the screen at least once per hour, especially during long cricket betting sessions following BPL or IPL matches.
• Never gamble under the influence of alcohol or when you are emotionally distressed, financially stressed, or sleep-deprived.
• Use the balance and history view in your account dashboard to keep an honest record of your gaming activity. Denial is one of the first signs of a developing problem.
• Share your limits with a trusted family member or friend. Accountability to someone you respect can be a powerful safeguard against overspending.
• If you ever feel that gambling is no longer fun — that it feels compulsive, stressful, or unavoidable — contact our support team immediately. There is no shame in asking for help.

Get Support — We Are Here to Help

If you believe gambling is having a negative effect on your life — whether financially, emotionally, or in your relationships — please reach out to the 7j78 support team. All communications are treated with strict confidentiality. You will not be judged, and your account will not be penalised for seeking help.

When contacting us about a responsible gaming matter, please include your registered username and a brief description of the support you need. Our team will respond promptly and will never pressure you to continue playing.

Our Commitment to Safe and Fair Play

7j78 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Every game on our platform uses certified random number generation (RNG) technology to ensure outcomes are genuinely random and free from manipulation.

All player data — including gaming history, financial records, and responsible gaming settings — is protected by SSL encryption and stored securely. We do not share your responsible gaming activity data with third parties for commercial purposes.

We continuously review our responsible gaming practices and update our player-protection tools. If you have feedback on how we can improve our responsible gaming provisions, please email our support team — we genuinely welcome it.